Cooler Master doesn't allow VPN users to use their RMA contact form
Cooler Master doesn't allow VPN users to use their RMA contact form
Well, fuck you, Cooler Master.
As soon as I turned my VPN off I was able to successfully send my RMA request.
13 comments
13 comments
It’s likely bad actors causing your VPN’s public IP address to get flagged. Next time change the exit point.
That's no excuse. An RMA form is something that all their customers are entitled to use. If anyone finds their IP address blocked, even a VPN IP address, then their warranty claim has effectively been blocked for an invalid reason.
The company has failed their warranty obligations.
I think if hosting an RMA form requires paying for 500x more bandwidth than it's supposed to just because it's being hammered by bots on VPNs, and this was your company, you'd block them too.
Did you try switching your exit point?