Entering the 3rd week of real estate software provider Rapattoni's supposed ransomware attack

I've linked an article from a week ago here, but the content is still relevant as the attack is ongoing.

I don't work in tech, but I do bookkeeping for real estate associations. On the morning of Wednesday, August 9th, I found myself unable to log into Rapattoni MLS, and ever since then it's been almost complete silence from them. It's been almost 2 whole weeks without access now and over a week since the company last put out a statement.