Company disables AI after bot starts swearing at customer
Company disables AI after bot starts swearing at customer
nypost.com
Company disables AI after bot starts swearing at customer, calls itself the ‘worst delivery firm in the world’
A European delivery company had to disable its AI chatbot after it started swearing at a customer and admitting it was the “worse delivery firm in the world.”
Dynamic Parcel Distribution (DPD) had to turn off its AI chatbot feature after disgruntled UK customer Ashley Beauchamp managed to get it to swear at him and write a disparaging poem.