Alexa Is in Millions of Households—and Amazon Is Losing Billions
Alexa Is in Millions of Households—and Amazon Is Losing Billions
I call absolute bullshit on this. They're losing out on the sale of the device but make up for it 20 fold by selling and manipulating data it collects in your house. This isn't even conspiracy loads of people report Alexa going off randomly without any sort of prompt. Don't tell me the device isn't listening closely to every little conversation you have.
Don't be paranoid. An Eco Dot literally can't tell you the time w/o phoning home. You can watch the network traffic it produces. No way it's transmitting 24h of audio. And if you think about it, millions of Alexa devices recording 24/7 audio would generate more traffic than porn. And that's before Amazon has paid a nickel to process any of that audio.
When it comes to eavesdropping on "every little conversation" They don't, they can't, it would be stupid to try.
God. I’m imagining the nightmare this would look like passing through a network. Everyone with more than 1 would probably notice rather quick. The poor router being forced to just spew lol
It's weird that people always think the Alexa shit is spying on them, but happily walk around with a smartphone in their pocket which is infinitely more capable of doing do.
I can see why people are quick to think this but I don't see any compelling evidence this is the case, and as others have pointed out it would be impractical for them to do so.
More likely they use it for consumer lock-in and to collect data through its api endpoints. Collecting media activity and smart home device information is valuable enough on its own, before even approaching the value of collecting recorded audio.
They can already intuit consumer habits/word of mouth exposure from other associated data with your online activity. After locking down all my other privacy, the ads I get are far less relevant to me, even though I have a number of smart listening devices in my home
There's also the matter of there being literally hundreds of security and privacy researchers who would love nothing more than to catch Amazon doing this, and no one has in any major way.
Some hackers have found that there is builtin protection in the hardware that guarantees the led turns on when the device listens
This isn't even conspiracy loads of people report Alexa going off randomly without any sort of prompt. Don't tell me the device isn't listening closely to every little conversation you have.
This definitely is conspiracy. You're claiming that Amazon is secretly conspiring to make Alexa devices behave differently than they advertise them to. That's like the definition of conspiracy lol. But that aside, I really don't believe this. What's the exact claim, that they're always listening? No, they don't. People can analyze the traffic and tell that's false. That they're intentionally overly sensitive? I have an easier time beginning to buy that but I still think we'd see more quantitative articles about that if it were true. Like we haven't had whistle blowers or security researchers saying anything like that.
We have had stories like this one where marketers claim to be able to actively listen:
https://www.404media.co/cmg-cox-media-actually-listening-to-phones-smartspeakers-for-ads-marketing/
Whether you believe them or not is important. But they are secretly claiming to have this capability.
this. It’s the same as with phones, just more obvious because they(Alexa devices) can’t do most of the other stuff you can do on a smartphone.
And because it might not be that legal or ethical or a good look to customers, they‘d rather not disclose it and hide the revenue partly through their „normal“ ad business or other venues. But that’s just my guess.
I got a free Echo Dot a number of years ago when I attended an AWS conference. I played briefly with it but never found it all that useful. I certainly never would have trusted using it to order things from Amazon, which is one of the things they hoped people would do. It sat in a pile of junk for a year or so before I finally got rid of it.
Conspiracy means there are people conspiring meaning it is a conspiracy fact. I mention this coz the next comment says it IS but goes on to back up it is not a conspiracy because wording
Build box with speakers. Place over Alexa. Play Jerry Falwell sermons on the speakers.
Even if it is listening, based on the article, it seems the current CEO wants Alexa itself to be profitable. He doesn't want another division of Amazon to be profitable because of Alexa.
From an article I remember reading like 6 months ago, it's not even doing that. They thought people would use their Alexa for shopping, very few people did that.
Don't tell me the device isn't listening closely to every little conversation you have.
If it is, it's impressively doing all of the data processing locally, otherwise any nerd with Wireshark would have caught it.
The device has to be always on and always listening, that’s how it works. Else it won’t hear your prompt.
Siri on the iPhone too is always listening. Every time I have a conversation about something with my wife, the next day I see ads for it online.
I coded an Alexa Skill once. It was tedious and a garbage platform. After a while it was delisted for spurious reasons, even worse DX than Google and Apple app stores. Complete dumpster fire from start to finish.
All obsolete now that LLMs are here. I don't think any devs will miss it.
Alexa skill store is a "prime" example of Amazon's we don't give a shit attitude. For years they've turned their back on third party developers by limiting skill integration. A well designed skill on that store gets a two star rating. When everything in your app store is total shit - maybe the problem is you Amazon?! It's been like that for years ; I completely avoid using skills as they only lead to frustration.
LLM integration into an Alexa device could be a big improvement, but current speed performance at that scale seems concerning that we'd get a laggy or very dumbed down system. Frankly Id be happy if Alexa could just grasp the concept of synonyms and also have the ability to attempt second guess interpretations of speech comprehension rather than assume user has just asked the exact same question in rapid succession but with a more frustrated tone.
Every damn smart light skill has different syntax and there is no way to get the Alexa app to just fucking tell me what the syntax is. The "nui' (no user interface) approach is cute but really falls flat when trying to do complex tasks or mix brands of smart devices.
Also, it might be Google that does this more often so I won't blame Alexa necessarily, but a lot of times when I ask things to play my liked songs I end up getting a song called "my liked songs" to play. It hasn't happened in a while so however I am phrasing it must be correct now but it's not something I'm super consciously aware of.
I never dove into the skill API, but I'd imagine you're setting phrases up. Can LLMs really help there? Like asking Alexa general information, I could see how LLMs were helpful, but asking it to turn lights on, how would that help?
It may be better at identifying intents, especially with different dialects and languages. You could tell it to send the response in a specific format, say json. Never tried it but might work.
If their store was good I think more people would be ok buying via Alexa. But even searching on the web or app, the top result is hardly ever the correct thing I searched for
I kinda feel like voice search is just an inherently bad platform for shopping.
Supposedly... Home & Kitchen is the most popular category on Amazon, consumer choice comes into that so rapidly that it's hard for it to make sense with just audio feedback or even a tiny screen like the show.
It could be useful for reordering familiar items but only if prices were more stable or the system reliably gave feedback on how the price compared to previous orders. Now it seems like it's built to try to get you to reorder while masking the fact that the price doubled since you last ordered the item.
Not to mention the mess of sellers on the individual items. Sometimes it's Amazon, sometimes it's a rando third party with ridiculous shipping fees and times.
And counterfeit products
Even when I was an Amazon customer, which I no longer am for the usual reasons, I would never have used Alexa to make a purchase of a physical good. Hell I wouldn't trust it to get "order a 12-pack of diet pepsi" right, I'd get sent the mini cans or bottles or diet caffeine free pepsi or whatever.
Often when I'm looking online to buy something it's because I can't get it locally, which means I'm being kind of particular.
Maybe. maybe. I would use it to make a media purchase of some kind. But I very rarely used Amazon for multimedia; Audible, maybe. I bought one DVD and two streamable movies from Amazon EVER.
And as a Kindle Fire user, I found Alexa to not work very well anyway. Because it's designed for a device that doesn't have a screen, it can't do a lot of things that Siri or Bixby or Android Voice Formerly Google Talk Is Being Replaced With Play Assistant can, and the syntax of "Alexa, ask a skill to do a thing" was just something I wasn't going to fuck with.
Not sure how you monetize "Alexa, set a timer for 10 minutes."
That's pretty much all we use it for.
"If you'd like to set a timer with a specific time, please subscribe to Amazon timer unlimited. You have a trial available, would you like to activate your free trial?"
Mine also does weather, turns the bedroom lights on, plays Spotify and settles random arguments about whether old celebrities are dead.
Although she did once claim that Ray Parker Jr was white, so sometimes an extra googling is needed for that.
I did get an Echo Show many years ago that showed the time, but now it just shows ads so the screen is now the base.
I have several throughout the house with a couple hooked up to stereo systems. It's really nice to be able to stream music to all speakers or to specific groups of speakers like "downstairs group".
It's also fantastic for keeping a grocery list. You can then pull it up on the app while shopping or have it text the list to someone else. IMO it's by far the most useful feature.
You can also use it to check in on kids at the house if they don't have a phone. You can use the app on your phone to "drop in" on any Alexa in your house and have basically a phone call or a video call with Alexa Show devices.
I'm one of the few that loves having these devices. But as soon as Amazon tries to charge a subscription I will be looking into jailbreaking them.
One of my family has Alexa in her house, which advertises whenever they engage it. Whenever we go there, I have to resist the urge to pick a fight with Alexa regarding the improprieties of Amazon.
Gee whizz, who would have thought that building your entire platform on deceptive practices would make people not trust you?
They will be fine. If that asshole can afford to go to space and argue that workers rights are unconstitutional then they can eat it. It's called capitalism.
IF you are in accounting, especially if you are in regulatory compliance accounting, or going into it, you NEED to know about a book named "Financial Shenanigans".
I'm not intellectually-equal to it ( or to accounting, for that matter: psychology's much easier to crack, for me ), but it is THE most important book for forensic-accountants to know.
The bullshit that they've been pulling, where "Between 2017 and 2021, Amazon had more than $25 billion in losses from its devices business, according to the documents. The losses for the years before and after that period couldn’t be determined." didn't produce criminal consequences..
You've got to be kidding, right?
Individual human goes to jail or prison for $2k tax fraud, but .. big tech gets a free pass on that kind of "accounting"??
couldn't be determined??
Either run a tight-ship or don't be surprised when it sinks.
Economies are the "ships" that carry our countries, & have to be properly regulated, exactly as a tightly-regulated ship has to be, to keep it afloat longer.
It isn't the sloppy mechanic-racers who win NASCAR, it is the ones who control everything correctly, with total right-regulation.
I remember when I'd read that Cisco switched to closing their books out daily, so as to always know the exact position of the company..
what an incredible degree of financial-operations integrity that was..
Anyways, "Financial Shenanigans" is THE book to dig into, if you want to know if the business you're considering investing in is cooking the books.. and you're capable of understanding that stuff at the level it's speaking..
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