Once upon a time, newly minted graduates dreamt of creating online social media that would bring people closer together.
That dream is now all but a distant memory. In 2024, there aren’t many ills social networks don’t stand accused of: the platforms are singled out for spreading “fake news”, for serving as Russian and Chinese vehicles to destabilise democracies, as well as for capturing our attention and selling it to shadowy merchants through micro targeting. The popular success of documentaries and essays on the allegedly huge social costs of social media illustrates this.
Studies suggest that if individuals regularly clash over political issues online, this is partly due to psychological and socioeconomic factors independent of digital platforms.
In economically unequal and less democratic countries, individuals are most often victims of online hostility on social media (e.g., insults, threats, harassment, etc.). A phenomenon which seems to derive from frustrations generated by more repressive social environments and political regimes.
individuals who indulge most in online hostility are also those who are higher in status-driven risk taking. This personality trait corresponds to an orientation towards dominance, i.e., a propensity to seek to submit others to one’s will, for instance through intimidation. According to our cross-cultural data, individuals with this type of dominant personality are more numerous in unequal and non-democratic countries.
Similarly, independent analyses show that dominance is a key element in the psychology of political conflict, as it also predicts more sharing of “fake news” mocking or insulting political opponents, and more attraction to offline political conflict, in particular.
n summary, online political hostility appears to be largely the product of the interplay between particular personalities and social contexts repressing individual aspirations. It is the frustrations associated with social inequality that have made these people more aggressive, activating tendencies to see the world in terms of “us” vs “them”.
On a policy level, if we are to bring about a more harmonious Internet (and civil society), we will likely have to tackle wealth inequality and make our political institutions more democratic.
Recent analyses also remind us that social networks operate less as a mirror than as a distorting prism for the diversity of opinions in society. Outraged and potentially insulting political posts are generally written by people who are more committed to express themselves and more radical than the average person, whether it’s to signal their commitments, express anger, or mobilise others to join political causes.
Even when they represent a relatively small proportion of the written output on the networks, moralistic and hostile posts tend to be promoted by algorithms programmed to push forward content capable of attracting attention and triggering responses, of which divisive political messages are an important part.
On the other hand, the majority of users, who are more moderate and less dogmatic, are more reluctant to get involved in political discussions that rarely reward good faith in argumentation and often escalate into outbursts of hatred.
Social media use seems to contribute to increasing political hostility and polarisation through at least one mechanism: exposure to caricatural versions of the political convictions of one’s rivals.
The way in which most people express their political convictions – both on social media and at the coffee machine – is rather lacking in nuance and tactfulness. It tends to reduce opposing positions to demonised caricatures, and is less concerned with persuading the other side than with signaling devotion to particular groups or causes, galvanising people who already agree with you, and maintaining connections with like-minded friends.
It's a scientific study. It's useful because it provides additional evidence for something that we all suspect is occurring, and they don't find exactly the results that you might expect.
On a policy level, if we are to bring about a more harmonious Internet (and civil society), we will likely have to tackle wealth inequality and make our political institutions more democratic.
Really burying the lede there.
Another big factor is a lack of moderation, as well as the things that get platformed. People sit and stew in a broth of violent, hateful rhetoric all day long because platforms not only allow that kind of content, but massively profit from it. We seriously need social media companies, podcast apps, YouTube and other video hosting sites, etc. to step the fuck up and deplatform misinformation, disinformation, bigotry, hatemongering, and ragebait. Do not give it light. Do not give it oxygen. Smother it. Ban it. And be extremely aggressive about it. You wanna cry about censorship? Go ahead. But the first amendment doesn't apply to private companies, and you are also free to setup your own website/service/app/whatever and spew your own bile there.
We further need social media companies to change their algorithms to prevent them from rewarding inflammatory posts. People want to have millions of followers and be big stars on the web, and ragebait, lies, and misinformation are perfect ways to do that. It's gets you to the top of the heap because there's no such thing as a "bad" click. You still watched it. You still replied (even if to refute it). And that gave it a boost. That shit has to stop. The entire social landscape is built on top of this inflammatory foundation.
Tackling wealth inequality is why we keep getting further polarized. Everything is either about maintaining the status quo, or challenging it. It's very clearly not the best thing, but I don't think we can stop at this point.
No, quite the opposite actually! It was meant more as a complaint about the need for change in that area being constantly undermined by capitalist interests but I can see how it came across that way :(
Interesting article. The results of the author's research is consistent with my understanding of the social media landscape in countries like the Philippines, which I believe are extremely toxic and partisan. However, I'm not sure the additional studies linked support the argument that social media does not increase polarisation. I've only read the abstracts of each so it's quite possible I'm overlooking something, but they immediately seem flawed due to their reliance on consenting participants. I would have thought that anyone who agrees to take part in such a study is clearly an outlier within society and therefore not a reliable test subject. Polarisation via algorithm relies on people being unwittingly exposed to content; if they're switched on enough to deactivate their social media accounts or disable re-shares as part of a study into political polarisation, they are clearly not representative of society at large.
Nope not really. People were already mad but its a lot easier to get mad publicly on the internet than in person. But Im sure the same people could get just as angry watching biased news channels but they cant start arguments with anyone in that context.