I live in a country where Framework doesn't officially ship. I asked them if I could buy and pay for shipping out here in the sticks, as a special order.
Framework's answer was a hard no.
I kept telling them "What part of TAKE MY MONEY I DON'T CARE ABOUT THE COST OF SHIPPING don't you understand? I want to buy a laptop from you, I'm telling you to wave the warranty and I'll pay for shipping no matter how expensive, and you refuse???"
But they refused.
So fuck Framework, sadly.
As for Linus Sebastian investing in their company, that one I didn't know. That doesn't make me all warm and fuzzy because, I don't know why, Linus is one of the most phenomenally irritating Youtuber in Youtubeland. I can't stand listening to the man.
I know it's totally subjective, he's really pro in what he does and I have nothing against him, but it's visceral: I can't stand the sight of him. His investing in Framework makes me want a Framework laptop less - although I fully admit it's not rational at all.
I think they are great. Yes, they are a little expensive, but I am really happy with mine, and I've heard only good things about the Stellaris from a friend who owns one.
I like the company and their commitment, but I would still not recommend them (I have two Tuxedo laptops myself and see others from my colleagues): all I saw were loud. Most cannot run completely without fan active, none were able to keep the fan quiet if you put even a little bit load on it. If you put REAL load on it you go deaf.
I would really like them to be perfect, but all I've seen disappointed me, unfortunately. And I am not sure I would take that gamble again when I replace my current one.
Looks good to me. Great specs and the price seems fine for what you're getting too. If there's no common issues people are having, I don't think there's anything wrong with this Laptop.
On their site you can order a fully customized machine and they'll even install Linux for you.
I ordered a full AMD laptop with a lot more RAM by saving the Windows tax.
They are solid machines. I just got a Thinkpad P1 Gen 6 from work (1,8kg with a friggin 880 gram 230 Watt power supply that I will not have to carry around, fortunately) and it is great.
I have an older one and I love it. Never has given me issues, is fast, with lots of RAM, and it was cheap back them. Probably now it's more expensive, but it's difficult to find AMD laptops and they are the only linux laptop vendors with AMD (that I found).
Definitely would recommend over shit like Dell or other linux laptop vendors that only have NVIDIA.
I bought a Polaris 15 last year and have no problems with it. The combination of the iGPU from AMD and the dGPU works out of the box and the I/O is fast enough for me.
I have one, the fan is active a bit too often and my battery became slightly bloated after 2 years of ownership. I did have it plugged in and didn't use the plugged in battery mode, because I didn't know about it, so maybe that was the issue. They did send me a new battery free of charge and I replaced it, so that was a good customer support experience.
I general, I would recommend them.
My last few laptops have been Tuxedo. Can heartily recommend. The tux key instead of the windows logo is a very nice touch. The first ones were 13", and their tiny fans could be rather loud during normal operation, but now I have a 15" and it's a dream.
I bought InfinityBook Pro 14.
This is perfect laptop for me, besides one thing that my unit has something bad with touchpad, randomly dropping percision which is super annoying as it mess with my muscle memory a couple of times a day.
I have send it to Tuxedo for touchpad replacement, then motherboard replacement... still the same issue, no idea what is happening. Maybe something with connectors, maybe they haven't actually replaced anything.
Other than the touchpad on my unit, it would be perfect in terms of practical aspects.
I'm currently sitting with an Aura 15 Gen 2, and I'm definitely happy with it.
I do wish they'd get their firmware onto LVFS, but that's about my main complaint.