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To be honest, I'm not tech illiterate and still struggle with Mastodon. I struggle to search/find stuff to follow outside of my local server. I know it's there and doable, but it should be obvious on how to find what I want to follow. If I struggle even a little bit with this, the average casual user, which these platforms will need for long term success, won't even bother.
Every minor obstacle is a "quit moment" where you can lose people. A bit more hand holding would probably benefit the platform.
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