He'll probably get better service if he calls his credit card company (hopefully he ordered using a credit card) and having them reverse the charges. He'll maybe have to wait 30 days, but since he has a police report and amazon isn't cooperating, I think the cc company will go ahead and do it.
Sure, he wont have a watch but at least he wont be out $2k
I agree the chargeback is probably the way to go. I do wonder as Amazon grows and becomes a bigger part of people lives whether it's worth it to potentially get banned from them.
Especially given his location.
Leo Chteinberg lives in the small town of Tahsis, B.C. — a remote community nestled between the mountains and the ocean on the west coast of Vancouver Island