Only if you can't fake the pretend work. If I can tab out and play counterstrike while on the clock, then it's cool. But if a micromanager is watching the pretend work to ensure it gets done, then nah fuck that.
The vast majority of social services are handled by state employees, not federal. Those state employees are often underpaid and overworked, and often only stay in their position because they understand the need too.
The problem with federal employees is that they're often underpaid compared to similar jobs in the private sector. Most of them only choose to remain federal employees because it offers a lot better work life balance compared to the private sector.