If you need support, best is to not DM me here or mention me in comments. I now have 300 notifications and probably no time to read them soon. Also I don’t do moderation so any moderation questions I have to forward to the moderation team.
where to get support
There’s the !support@lemmy.world community, and another option is to send mail to info@lemmy.world. Mail is converted to tickets which can be picked up by admins and moderators.
Does 2FA work? It's a real janky implementation that doesn't even require the confirmation of a 2FA code before it's enabled. But I tried logging into my account using incognito mode and it wouldn't let me with 2FA enabled and I had the right code. I think this needs to be looked at before people start getting locked out of their accounts.
This seems to be a wider lemmy problem than lemmy.world. I tried setting it up on lemmy.ml and got the same issue. Posted to support here: https://lemmy.ml/post/1921909