This land isn’t for you or me. It’s for the meat industry. | Almost half of the continental US is used for meat production. There’s something better we could do with it.
Well when you try to run a service that is by definition unprofitable, "like a business," the only way to hit the financial metrics is to cut salary and headcount. This obviously leads to shitty service. That said in states like New York and Illinois the DMV is actually pretty well run, though the number of locations and hours of operation leaves something to be desired.
Every time I hear someone complain about the DMV, USPS, etc, I assume they're being difficult to the workers. Every experience I've had with these kind of government services, I read up ahead on what I need, organize my shit, and show up prepared with a smile.
When I do that you see a wave of relief over the worker and they return the smile and respect. You can basically extrapolate the verbal abuse they deal with all day long.
With my secret method(being nice and respectful), every USPS worker I've interacted with has either been very friendly, or neutral but relieved.
Leave our brave troops alone goddamnit, be nice to them.