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the only long term solution is improving our product
bruh they're doing the opposite of that
That's the hilarious part. This man is so brainwashed by his own ego and BS, he thinks SPECIFICALLY doing the opposite of what the users (the only thing that makes his company worth a dime) want is "improving our product" ..... Mind boggling stupidity right here.
This'll go down in the history books as one of the worst ways to torpedo a company. Congrats.