In 2018 a group of Valve staff tried to figure out just how efficient they were being—and found they were making more money per head than Apple, Facebook, and nearly every tech giant out there
In 2018 a group of Valve staff tried to figure out just how efficient they were being—and found they were making more money per head than Apple, Facebook, and nearly every tech giant out there
A well-oiled Steam machine.
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Back in 2021, indie developer Wolfire filed an antitrust lawsuit against Valve that accused the gaming giant of anti-competitive business practices—including a long-standing habit of taking unfair cuts from game developers on its store. Valve's 30% fees have come under criticism before—and they are notably high when compared to some other online platforms.
Ouch. I didn't realize they took such a big cut. On the other hand, authors trying to publish to Amazon's kindle get hit with commissions from 30%-65% before any other fees, so Steam seems downright reasonable for that particular comparison.
From where I'm sitting, though, I've plenty of complicated feelings. Steam might be the best option out there, but monopolies aren't great for anybody—at the same time, business is business.
Steam's absurd efficiency could be a product of merciless penny-pinching from indie devs, but it's just as likely we're watching a well-oiled machine continue to belch out cash in an expected fashion.
Is it really a monopoly with everyone from EA to GoG delivering games? I guess it is dominant enough to count. I have a hard time complaining when employees are getting good pay and I've continued to get good service from them. It might get scarey if/when Gabe steps down, but this all feels pretty fair for now.
I've been thinking about the 30% cut and I think to some extent Valve earn it. They're not just hosting the download for your game and managing updates and payments. They're also running your forum, running your multiplayer (if you take advantage of the Steam Datagram Relay), making mods easy to manage and share, making controller support easy to implement and making it easy to port to Linux and MacOS.
Apple and Google also take a 30% cut (+$100 USD/year and semi-recent Mac for Apple). In comparison I think Valve to a lot more to earn your 30% (even if I still think its a bit high considering how much money they make)
Steam isn't a monopoly; they have competition. As far as I'm aware, they also don't have a mechanism to lock people out of the market, so there's probably no danger of them becoming a monopoly. I have no idea why people are going around saying they're a monopoly when they demonstrably aren't.