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Mine stopped working. I don't know what it was doing before, but it's not doing it now.
Mine too, but I absolutely refuse to read any instructions that came with it that might easily explain the problem and provide a solution. Clearly this is a design flaw of the appliance.
It takes up counter space, I can't imagine the physics breaking malfunction you're experiencing if it stopped doing that.
They lost it
Typical user error...
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