Body: Log on to our website because we couldn't possibly JUST FUCKING TELL YOU HOW MUCH ELECTRICITY OR WHATEVER YOU USED THIS MONTH DIRECTLY IN THE E-MAIL; no, we've got to play fucking games and make you do extra work and stop you from automatically having a record of your shit without having to deliberately log on to the platform we control and download them individually with 30 seconds worth of clicking between each one.
WTF is even the point of the email if there's NO USEFUL INFORMATION IN IT?!
It's annoying, but from a data security point of view it makes sense, personal information like that is more secure behind the login on their website than in an e-mail in plain text.
I agree with you, but it's easier for those companies to just do one option, rather than offer user/customer choices which would create additional effort both technical on the backend and legally.
When it's billing data I can see it, but if it's a notification that someone sent you a message, you know there's no reason they can't include the message text. They just want your engagement (looking at you, LinkedIn).
But the website will only show how much you used, if you want to see how much that costs, you have to use our app, which for some reason requires location access, storage access and call access...
Oh, not the total owed, but the actual usage graphs. Yeah I only get an annual email containing a recap pretty much at years end for a few services. Otherwise it's off to the shitty website.