VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI
VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI
techcrunch.com Khosla Ventures among VCs experimenting with AI-infused roll-ups of mature companies | TechCrunch
VC firms are pioneering a new investment strategy: acquiring established businesses and optimizing them with AI to boost efficiency and customer reach.
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The hardest thing to believe is that call centers still had humans somewhere to call/answer calls
Several companies still have a call center. You might get a robot at the start, but that's usually to send you to the right specialist.
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