Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back
Klarna Regrets Replacing All Those Pesky Human Workers With AI, Just Wants Its Humans Back
Years after outsourcing marketing and customer service gigs to AI, the Swedish company Klarna is looking to hire its humans back.
Well, wouldn't you know it - leopards ate their face!
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OP, for future reference, any post without a source is subject to removal. This is yours: https://futurism.com/klarna-openai-humans-ai-back
There are better sources like the TechRadar one this Futurism article cites, but it's not bad enough to get removed for Rule 2 or anything.
I thought it was that Klarna thing. I just hope there's more companies that come to similar conclusions.
As long as the companies actually hire people with living wages instead of this
Now, the company says it imagines an "Uber-type of setup" to fill their ranks, with gig workers logging in remotely to argue with customers from the comfort of their own homes.
Because they still don’t want to fucking pay people real wages even after realizing the value of real people
sigh...
And even that is better than outsourcing it to people from a far-away low income country.
But still, fuck the gig economy and forcing people into fake self-emplyment.
It's all so fucked up.
Oops - I thought I had put a link on it 🤦 Fixed now!