They turned in Luigi, likely by having facial recognition in all stores. This is not justifying what Luigi is charged with, but fuck McDonald's for being a part of that lie. Traitorous lying scum.
They have cameras pointing up at you from the register area when you place an order, apparently "just for QR codes." And all their fucking digital menus have cameras in them. Why exactly is that needed? Fraud prevention for the illicit big Mac?
McDonald's doesn't value privacy and I don't believe for a second a random employee there identified Luigi.
Between them trying to use AI on me to take an order (and likely trying to voiceprint me) and also just not caring about privacy at all, why the fuck would I go there? Nope.
I don't trust them at all. In the US, corporations are legally allowed to lie to you if the government approves so if they do have some program in cahoots with police for facial recognition, we would never know.
I'm not saying it's bad to catch bad guys who are religious radicals, but the government is not exactly trustworthy.
And, on top of this, they fucked everyone over on price, then lowered it slightly when they realized they stepped in dog shit, showing how price increases were partly price gouging.