I still don't understand why people take calls from unknown numbers. 9 out 10 calls on my dad's landline are scam and I blocked a lot already (as in number ranges).
On my cell phone you are either in my contacts or you are blocked immediately.
I have way too many things I need to answer that I don't know the number of, and/or get mislabeled by the phone company, to do that, or trust "scam likely".
My primary care physician's office is scam likely
My neurosurgeon's office is scam likely
My neurologist's office is scam likely
I have a feeling the phone company, or whoever they get those labels from, might just be putting any number for a business name, linked to an Indian name, as "scam likely". They don't get my Orthopedic surgeon's office wrong, or my nephrologist's, or my endocrinologist's, or my podiatrist's and those are ones with European names. Everyone else, scam likely, even ones I didn't list here, everyone else are doctors from India/Indian decent.
I also get a lot of calls from government phones, and other private businesses, that just show "unknown", or a number I don't recognize, but are important for me to answer. I don't know these numbers ahead of time, because they don't know who is going to call me back when these contacts are arraigned.
There are programs now that if they have like 12 seconds of audio of your doctor talking they can recreate it in ai and call you and ask you for anything they want. From pretty much any number they want.
I basically do mail only unless I initiate the call myself.
all of my calls that have HIPAA protected information require I type in a pin number before the call can continue, and in a couple places that send my phone on file a text with a password/number. So I am not that worried about that one. Still crazy though, and makes sense why they implemented this.
I answer most calls but rarely get them. When it's a scam, it's usually the "play a recording and only use a real person if they push 1 at the end of it to talk to a real person" type. I'll either hang up quickly or if I'm feeling bored and trollish I'll hit 1 and pick apart their plot holes (like if they say there's a warrant or my package is being held, why the fuck do they need to ask for my name?). Then they get frustrated that I pushed the button when I clearly know it's a scam and hang up. I think the reason it's rare that I get those calls is because they also put me on a "waste of time, don't call" list or something like that.
I setup an IVR on my parents landline and a whitelist to bypass it if they're on the 'contact list'. Doesnt stop manual callers, but it stops all the automated calls.