Jellyfin: The Free Software Media System @lemmy.ml Pacrat173 @lemmy.ml 2mo ago

Help connecting on IPhone

Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

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How do you know the server is worker fine? How are you accessing it to know that?

E:

Do you have a firewall running on your mint installation? If so have you allowed the ports (8096/8097)

Can you access the web client on the Mint installation http://<ip of mint>:8096

Can you use that same address on your phone / another computer to access it?

FYI If you’re using 127.0.0.1 that will not work on your phone or any client that’s not running the Jellyfin server.

When you use the Jellyfin app which server address are you putting in?
- I’m using a laptop running Linux mint and I am able to access the dash from it
  
  How? Like http://<ip of mint>:8096 in a web browser? On the same system running the server or is this a separate computer?
  
  Same system running the server
  
  Ok. What address are you using when trying access the server on your phone or Jellyfin client?
  
  Edit: An address like this http://127.0.0.1:8096 or this http://<ip address of Linux mint system>:8096/
  
  My computer IP address and port 8096
  
  Ok. So you’re definitely not trying to use 127.0.0.1 remotely.
  
  So on your phone’s web browser ( using the same WiFi ) if you visit http://<ip of mint system>:8096 and nothing happens then it’s the firewall on the mint system. You would need to allow ports 8096/8097.
  
  I’ve never used Linux mint, but if it’s Debian based then it might be using UFW firewall.
  
  First, check that if firewall is running. Open a terminal and type:
  
  sudo ufw status
  
  Step 2: Open ports 8096 and 8097
  
  To allow traffic through ports 8096 and 8097, use the following commands:
  
  sudo ufw allow 8096/tcp sudo ufw allow 8097/tcp
  
  This opens both ports for TCP traffic. If you also want to open the ports for UDP traffic, you can use:
  
  sudo ufw allow 8096/udp sudo ufw allow 8097/udp
  
  Step 3: Verify the rules
  
  Once you’ve added the rules, you can check the firewall status to verify the changes:
  
  sudo ufw status
  
  You should see entries for ports 8096 and 8097 allowing TCP (and/or UDP) traffic.
  
  Step 4: Reload firewall (if necessary)
  
  If the changes do not take effect immediately, you may reload the firewall using:
  
  sudo ufw reload
  
  Now, the firewall should allow traffic through ports 8096 and 8097.
  
  Got that done
  
  I can get it to start connecting but it says could not connect
  
  If it’s accessible using primary IP on the main system , firewall is set or completely disabled and both client and server are on the same network, then I’m not sure. Unless there’s some kinda of network setting mismatch on the laptop or a configuration in Jellyfin not allowing connections outside the host , then I’m not sure. We did cover the basics, so I’m sorry it’s not working.
  
  Linux Mint doesn't have the Firewall turned on by default

14 comments