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Where should I go to get help from experienced people on very specific issues that I can't find a solution for?

Right now I'm stuck in a boot issue on Elementary OS and I have no access to any installation medium :(

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  • @Azzu Usually googling error message will lead you either to stack exchange(by stack overflow) or distros forum, and if you can't find fix - just ask on both. But you would need to elaborate further on what do you see.

      • First up - I know nothing about your specific problem. Let me add some pointers as to why you may be having difficulty...

        You need to provide way more detail than a screenshot (which shows nothing really) and "why is it broken?"

        What is the hardware, what is the boot device, what is the boot loader (and version), what does the boot loader config look like... There could be any number of things that stop the boot, including a corrupt boot file.

        No one is able to diagnose your problem from the information you have provided.

        If you are unwilling to grab a USB stick from a retailer, boot a different OS image and try some diags on your original file system you may well find people reluctant to help (for free...)

        • I have a laptop. Model name Ideapad flex 5 14ALC7. I installed Elementary OS on it. It worked fine for a while. Now it shows the screen when booting and does nothing else. I literally don't know any more.

          what is the boot device

          I don't know what you mean. It's booting from it's hard disk I guess? Idk what you want to know

          what is the boot loader (and version)

          Idk what that is, how do I find it out without being able to boot?

          There could be any number of things that stop the boot, including a corrupt boot file.

          Yes that is what I'm trying to find out. What thing it is. But I have no idea how. And you're just telling me that I'm unwilling for some reason.

          No one is able to diagnose your problem from the information you have provided.

          How am I supposed to know that? If more information is needed, I can provide that. But how am I supposed to know which information is needed?

          If you are unwilling to grab a USB stick from a retailer, boot a different OS image and try some diags on your original file system

          How do I do that? How would I even know that is something I have to do? Where can I find a shop that sells a USB stick with a different OS image? I guess I can find a USB stick, yes, but how do I get an OS image on it? As I said, I'm travelling and just want to use my PC. This kind of stuff didn't happen with any other operating system and I just wondered if it's possible to fix it.

11 comments