These are the most complained about bus lines in Metro Vancouver — and why they’re causing frustration

Every day, ironworker Genevieve Capilano goes to work building the latest, most-state-of-the-art piece of transit infrastructure in Metro Vancouver: the Broadway Subway.

And every day, she rides the busiest, most-complained-about transit route in Metro Vancouver: the 99 bus from Commercial Drive to the University of British Columbia.