Why is everything in consumer / American life so fucking shitty now - and companies literally just say 'oh bc profit margins' and we're now expected to swallow that and sympathize?
like I went to taco bell and they didn't even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don't get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
I think the point is more that we live in a time where "because we cut napkins to add pennies to our bottom line" is an answer we have to seriously consider. Even if it isn't the case, it's plausible enough to be awful.