Belgium will be the first country in Europe to require companies to notify consumers of an upcoming tacit contract renewal.

If after the term (let's say 12 months) they renew it with a month every month I don't mind it that much, but when they lock you in for longer (let's say another 12 months) it already feels criminal - good thing now it actually is in Belgium.

There was backlash about this company in the Netherlands leasing office printers to businesses, who get a fixed amount of prints included in their subscription and then pay extra for prints above their limits. This could be a fair business practice, except if you don't cancel within a year they renew your contract for 8 years (o and also, those low prices you paid in the first year were 'introductory discounted prices' but you'd only know if you read the small print). I would not be a happy customer even if they provided good service.

3 comments

If after the term (let's say 12 months) they renew it with a month every month I don't mind it that much, but when they lock you in for longer (let's say another 12 months) it already feels criminal - good thing now it actually is in Belgium.
There was backlash about this company in the Netherlands leasing office printers to businesses, who get a fixed amount of prints included in their subscription and then pay extra for prints above their limits. This could be a fair business practice, except if you don't cancel within a year they renew your contract for 8 years (o and also, those low prices you paid in the first year were 'introductory discounted prices' but you'd only know if you read the small print). I would not be a happy customer even if they provided good service.
then it wouldn't be tacit .. which is good!
Portugal's been doing that since '22 for ISPs at least, so kinda.