I have a Samsung that I passionately despise. While it seems to cool fine, they designed an ice maker that either fails and leaks or jams itself with ice so it renders itself unusable.
If I paid a premium price, why can't I just get a modest functional ice maker?
IIRC a trick you can do is take a heat gun (or failing that a hair dryer) and warm up the magnet gasket border thing. Then close the door and leave it for a bit. Something about it better forming to the correct shape and making a better and more consistent seal.