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Ultimately it's a slow and steady strategy. There goal is long term profitability, not short term gains. In the long term, the best strategy is not to piss off your customers.
The advantage of this is that it can snowball to impressive levels. At least until a exec with more education than brains does a pump and run on it. A mistake steam seems to know to avoid.
I'm not looking forward to what happens to steam post-gaben. I expect a stupid successor to IPO and fuck it all up.
That makes me nervous as well. Hopefully, there are enough people involved to know not to kill the golden goose for a quick buck.
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