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They didn't dock and help you out? Rude.
Who launches a space ship only half full?
No room to take a second crew/passengers+their supplies (food/water) onboard, can't exactly tow a space ship either (esp FTL)... So, help how?
People who know there's another ship on the way
That's an awful lot of cost and effort to launch a ship specifically for 'rescuing' another ship that's not really in any trouble, it's just a bit slow.
It's already got the supplies it needs, a set course, and a plan for when they arrive at their destination. It doesn't really need help.
Then there's the problem of docking one ship with a second ship that likely wasn't designed to/with a dock. That's not a trivial task in a vacuum.
TBH unless they are in some sort of distress; it seems better to let their plan play out. They'll arrive when they were expecting to, and will have less work to do setting up a settlement when they arrive.