Is Game Pass underperforming?

I think the larger issue here is that you can’t compare music or TV shows to games, at least not in how people interact with them.

TV has always been a subscription model, the only difference with streaming is getting to choose when and what you watch. Games have always ether been pay per play or pay for a copy, with the notable exception of free to play or MMOs that require a subscription. Music is an odd case because it’s split between two models historically, radio and records/CDs.

I generally watch a show or movie once, maybe I’ll rewatch it if I really like it, similar for music. If i loose acces to it because a streaming service drops it, shame, but no big deal. But I’ll often go back and play a game for hundreds of hours, loosing acess to a game is a much bigger deal. People generally put a lot more time and effort in when they play a game, owning it makes more sense in that context. Personally, I don’t buy that many games over all, having access to thousands of titles doesn’t mean much if I’ll only ever play a handful. Something like Game pass is more expensive than the rate i buy new games at and loosing access to a game that i routinely play is a legitimate concern with a streaming model, ether because i stop paying the subscription or they decide to take a title off the service.