Helldivers 2 boss apologizes for 'horrible' dev comments, says Arrowhead has 'taken action internally to educate our developers'
Helldivers 2 boss apologizes for 'horrible' dev comments, says Arrowhead has 'taken action internally to educate our developers'
Conversations about the recent balance patch turned heated after Helldivers 2 developers responded dismissively to player complaints.
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It’s unfortunately a case of developers being required to stay “on mute” because of their inherent power - much like being rich, male, and white.
I play a lot of Dead by Daylight, and many friendly content creators will offhandedly say comments like “If you can’t outrun a Hag who’s not using her traps on Garden of Joy, you should probably uninstall.” It’s an exaggerated sentiment, definitely in a mean spirit; but unfortunately that brand of sarcasm won’t work with everyone, and in the case of most people, they could react with “Well, fine, I don’t care about YOU - surely the developers agree with me.” But people feel MUCH more powerless when developers speak, even if it’s for a topic the community has consensus on. Even Dead by Daylight had its period of outcry when the developers effectively stated through changes “Camping survivors that are downed is not fun and we’d like to discourage it.”
It’s unfortunately a case of developers being required to stay “on mute” because of their inherent power - much like being rich, male, and white.
How does the quote go? "When you're accustomed to privilege, equality feels like oppression."
Ridiculous comparisons aside, primary issue is that there are basically no upsides and a lot of potential downsides to a developer actively like an ass in customer facing channels.
And feeding the cycle of "clapbacks" isn't going to do the community any favors.
While I'm very much on board with the equality quote for the white-male thing (If you're privileged, you shouldn't be making comments about welfare and employment), I don't know if that has so much equivalence to being a game dev. In the end, a small team of people are the ones with the control to make and update the popular game, and that power will never be spread among its playerbase.
The thing is, as obvious as it sounds to say "never act like an ass", conversational spontaneity is unpredictable, and the simplest and fastest way to achieve that is with the directive "Never speak". I've even seen that issue with coding standards - the best way to never be blamed for a bug is to just never put up any code changes. In social settings, if people try to act in 'honest' ways, that can involve sometimes speaking in slightly inflammatory ways towards concepts that they think the group should agree are bad. In this very comment chain, for instance, we've made metaphors to oppressive patriarchy from controlling white men. (I'm a white guy with above-average income, by the way, and I'm very okay with that comparison)
So, these developers decided to be more vocal than others in the past (think of every publisher that responds with stock "We recognize your concerns and appreciate your feedback") and, this unfortunately can be the consequence of that. I know it seems plausible to expect them to be perfect, but they're human - not much different from all other internet commenters. I'd even question whether everyone here knows the full context of the comments that are receiving complaints. Quite often, when people are putting attention on you, they can selectively quote you to make you seem terrible. ("I KILLED EARL MILFORD.")
If your position is simply "Devs shouldn't speak outside of patch notes and press releases", that's kind of a fair stance, I just want to make sure that's what you intend.
Honestly, I don't personally think that developers stop speaking to players directly. But doing so can have consequences, especially if you decide to take a more antagonistic attitude. And dealing with those consequences is the price you pay for more direct communications.
All of this drama is dumb for many reasons. It was dumb for the original comments from players that were insulting towards the devs. It's dumb for a developer to respond in kind. And it's dumb that people get so worked up in turn for the developer's comments (especially the "they should be fired" cries).
But the clear point in the chain that can be severed here is on the developer's shoulders. We'll never get rid of 100% of the negativity/toxicity in gaming, but we can limit how much it becomes a part of the community.
potential downsides to a developer actively like an ass
Did you accidentally a word?
obviously the word was meant to be acting, why act retardant about it
Not obvious to me, but "acting" does make sense now that you say it.