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random @kbin.run Ars Technica @mastodon.social

Meta verification proved useless—and my family is still locked out of Insta

Meta verification proved useless—and my family is still locked out of Insta

Bottom-of-barrel support experience shows the company's true feelings for customers.

https://arstechnica.com/tech-policy/2024/01/meta-verification-proved-useless-and-my-family-is-still-locked-out-of-insta/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

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random @kbin.run Ars Technica @mastodon.social
Meta verification proved useless—and my family is still locked out of Instagram

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8 comments
  • @arstechnica@mastodon.social I have exactly the same issue with my Instagram account - they’re sending this verification code to an old email address, that I don’t have access to anymore. Their help documentation is pretty useless in this regard, and their support team goes around in circles 🙄

8 comments