Backed by Olivia Chow, Toronto transit safety plan proposes 178 new frontline staff
Toronto Mayor Olivia Chow backed a transit safety plan Wednesday to hire 178 new frontline staff, mostly new customer service agents, pitching the new measures as a way to help
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Paywall. Here's an article on the CBC on the same subject.
https://www.cbc.ca/news/canada/toronto/ttc-frontline-workers-safety-shelter-1.6972447