I have a 2017 pro model and never had a problem. Only complaint is when they updated the interface a while ago with a shit ton of ads you could not turn off. Which really pissed me off because it is a $120 device. Not some $30 Roku that you expect to have ads on.
But it took me less than 10 minutes to install and setup a different launcher. Now I have a nice clean ad free interface.
I've uninstalled the updates and just not updated just to get around the ads.. I would like to update it, but I'm not sure which launcher to switch to. What launcher would you recommend?