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Perhaps I'm biased, but "hired an external investigator and would take corrective action based on the findings" translates to "distract folk until the spotlight is off us, so we can then sweep the problem under the rug and go back to business as normal."
What could they do that is better than have someone outside investigate them?
Have a third party investigate and independently release the findings to the public.
Dude that’s what an outside investigator is
No, dude. An outside investigator may very well hand their findings right back to LTT management, who promptly bury the findings and make a generic statement of "We've received the findings, have taken them to heart, and will be making internal changes accordingly."
Yea that's true
I've lived through it. A prior employer brought in a third party to assess the business practices and policies. Six months later, their investigation was complete, and the results passed back to upper management. Warm and fuzzy statements were made, promising changes. None were made. Fast forward a year or so, and the C level that was the driving force behind the third party investigation left the company.
Mhmmm “we will investigate ourselves and find we’ve done nothing wrong.”
Could be! They said they are doing and internal review but also having an external one. I hope they do the right thing.