The Starliner drama has been a major setback for Boeing’s space ambitions, adding to years of struggle to get the capsule off the ground and keep up with rival company SpaceX.
The nice part is that they had two options. They couldn't prove the safety of Starliner completing the crew test flight, but it's good that there are 2 commercial crew vehicles that they could have chosen. That kind of choice is what the commercial crew program is all about.