I haven't used TurboTax recently, but I just received a check from my state's government saying that they've settled with Intuit over charging customers tax return services that should have been free.
This angers me greatly at how scummy TurboTax and Intuit have become over the years. For alternatives, I've been using FreeTaxUSA but I'm sure there are others that people can recommend.
Personally, last year my taxes were somewhat complex, but I filed my taxes using the fillable electronic forms alone anyways; IRS actually nicely corrected mistakes I made on the tax form and sent me back a check... For most ppl you can probably just go to a random free provider as suggested by the IRS.
No need to use TurboTax for anything unless tax situation is super complex & you can't/don't want to read the IRS instructions