Generative AI could soon decimate the call center industry, says CEO
Generative AI could soon decimate the call center industry, says CEO
www.techspot.com Generative AI could soon decimate the call center industry, says CEO
The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
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