For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.
The big problem is this custom dash crap. If they kept the screen to a normal double-din slot people could customize with what they want from the after market head units. But instead manufactures seem to be focused on designing the main unit in such a way that it cannot be replaced or upgraded, rendering the entire dash useless.
A couple years ago I had a salesman try to use the "bigger screen" as the big selling point for going up in trim. I asked him why the hell would I want to take my eyes off the road to look at the screen while I'm driving. He said it was safer because I could see more, then I asked if that mean the cheaper trim didn't have the same safety standards as the more expensive one.
So anyway, the wife "convinces" me to buy the more expensive trim...