In days of old when knights were bold and wizards stayed up late
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Google's gotten worse, but some people are still asking it questions in natural language and have absolutely no idea how quotes work.
"Will quotes work this time?" is the question I have since it seems hit or miss now. When they removed the ability to minus keywords it insisted you intended that were unrelated, everything went to shit.
You can click on of the nearly invisible link buttons, I believe called Tools, and select "verbatim". I only use it as a last resort.