Why do so many tech companies, like Reddit and Twitter are making their platforms worse for their users all of a sudden?
Why do so many tech companies, like Reddit and Twitter are making their platforms worse for their users all of a sudden?
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Capitalism. The incentive for any large, profit-motivated firm will always be to get the most people to pay as much as possible for as little as possible.
- Startup releases nice product
- Product is cheap or free
- Startup gains huge customer base while burning through money
- Investors are interested
- When initial money runs out, startup either asks for VC money or goes public
- Now investors want more growth
- Product goes through enshitification to extract more money out of customers
- Product loses customers as it loses its original charm
A tale as old as time
In the tech world I've heard it called enshitification. Basically what you layed out but with a little nuanced difference.
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