B-b-but… users can find new businesses!!!! And start chats with them directly!!!!!!!!!1!1!1!! To discuss the product or service being offered!!!!!1!1!1!1!1!11!1!1"!!!1!1!1 Who wouldn't want that??????
I for one have a quiet and dull WhatsApp experience. Plenty of dead chats and useless groups. But not for long. Soon I'll be able to easily hit up HP to discuss their new 3 year monthly subscription plan that allows me 10 prints a month with HP approved paper if each and every HP proprietary cartridge has at least 50% ink
And I am still the annoying tinfoil-hat-wearing asshole how doesn't have WhatsApp.
I see it the other way around: I gave nobody permission to give my contact data, phone number, or mail address to Facebook and Google. Still, many people do. I do not see this as being kind.