Woman died because an employee at a Disney resort served her food with peanuts in it. Her widower tried to sue, because the woman had confirmed with the server that there would be no nuts, and the server assured them there wouldn’t be. So someone on the restaurant’s side fucked up. Pretty open and shut case of negligence.
Disney’s lawyers tried to get the lawsuit dismissed, by saying that the husband had agreed to binding arbitration in the Terms of Service when he signed up for a free two week Disney+ trial on his Xbox several years prior. He never actually paid for a subscription, and cancelled after the free trial. But Disney was saying that the binding arbitration clause was still in effect in perpetuity, even after the trial ended and he cancelled the service.
Disney quickly reversed course (and “allowed” the man to sue them) once they realized it was making headlines, because they didn’t want to deal with the bad PR. But if it hadn’t made headlines, Disney’s lawyers likely would have continued pushing for dismissal.
FYI, the disney situation that people are referring to here is a very complicated legal situation rife with bad actors. The reporting on it was broadly mishandled by the media, so legal professionals have broken it down. It is far more nuanced than people here are making it out to be and the simple narrative that you will see getting upvoted entirely mischaracterizes what actually happened (ie happened according to both disney and the plaintiff, yes they both agree). But due to the fact that disney kind of comes out of the situation looking like - dare I say - the good guy (or at least the gooder one), people have latched onto the misinformed simplistic narrative because it requires less effort and falls into the evil corporation trope. So instead of making any claims here, because I'm exhausted from arguing with Internet babies and I have a ketamine therapy today, I encourage you to watch Legal Eagle's breakdown of the case.
I'm not trying to convince you of anything other than the fact that this is a complex topic that has been mishandled by the media. I work in an extremely remote location with thousands of people that might as well be flat-earthers, so being truthful is extremely important to me. And we will need honest discourse if we as a society are ever going to overcome the misinformation brainworm that US politics has put on steroids. Good luck.