Microsoft Edge has many convenient features to improve your browsing experience. However, some of those features raise privacy concerns. One, for example, sends images you view directly to Microsoft.
I adopted Edge when it started out as a more lightweight Chrome. After that I eventually just got used to it, like a frog being slow-cooked? And now I find it hard to leave, even though it's gotten more and more bloated. Edge has a really nice text to speech feature with natural voices that I use a lot. I've read a lot of books in the two years I've been using edge. If I could find an alternative with that feature that was also cross-platform I would gladly switch in a heartbeat.
I think it is a lot of the latter at this point, tbh. Non tech-savvy folks that don't even think about the browser software at all, let alone know there are other options or seek them out.