Impact of relationships with AI chatbot programmes ‘worrying’, psychologist says

A psychologist, Lowri Dowthwaite-Walsh, expressed concerns about the potential long-term consequences of people substituting real-life relationships with chatbots, especially if their mental health is already struggling. She mentioned worries about chatbots not being able to detect severe emotional distress or suicidal tendencies. Additionally, if a chatbot becomes the primary relationship, it could hinder the user from seeking help or support from real people. Dowthwaite-Walsh acknowledged that some individuals might find chatbot interactions appealing due to their non-judgmental nature and the feeling of psychological safety. This could be especially relevant for those with social anxiety, trauma, or debilitating mental health conditions. The psychologist also noted that the popularity of chatbot programs may have risen during the pandemic, as a response to increased feelings of loneliness and isolation. While chatbots may offer short-term benefits for mental health, there are concerns about potential long-term effects, including a potential decline in social interaction skills. Dowthwaite-Walsh cautioned against children using these programs, emphasizing that they might not fully grasp that they are interacting with a robot rather than a real person. She also pointed out that unrestricted use of chatbots could lead to social isolation in both children and adults. Replika, the app mentioned in the article, did not provide a response to requests for comment.

Summarized by ChatGPT