How come most people call Maduro a dictator?

I come for a civil discussion. Sorry, my question is a bit complicated.

Note: I am not asking people to argue whether Maduro is a dictator or not. You are free to do so and I will engage, but that's not my main question.

What I'm asking is, how come most people, especially uninformed people or those who know very little about Venezuela, call Maduro a dictator? Even well-meaning critics of the abduction?

I'm not looking for "well they're uninformed" answer. I am, sincerely curious how such an opinion is so, widespread?

I would expect uninformed people to take a simplistic, reductive approach of "well there were elections so I guess he can't be a dictator". That is assuming they speak on the matter at all.

A simplistic, surface level investigation reveals: there were elections. They were internationally monitored. Highly automated voting system. Etc. It would also reveal they're challenged by international community, but I imagined most people would be skeptical of that.

I am not denying the presence of arguments against the validity of the elections, but none those arguments are the result of surface level investigation.

What are your thoughts?