internets gone

As a former IT support freelancer I say: easy money, grateful customers.

close the door to the server room.

hang out in there for several hours

smoke weed, do illicit shit

nap

maybe fap once or twice

plug router back in

man that was a serious issue

that’ll be $3,640

You must be my mechanic.
- Your mechanic sits on your car smoking weed and fapping?
$69,420
- Nice! 👍
Good ass ventilation, thats the fuckin spot to light up
- I've got good ass ventilation. I ventilate it every day. I don't suggest you light up near my ass ventilation though...

We had an outage in our small office and we had to fly a technician from India (same company, but still had to use our budget for the expenses).

Once here he spent two days tinkering with the router/server (basically a glorified access point+vpn client to connect to the network) he just told us he didn't know about networking and there was nothing he could do.

We had to do it ourselves, explain what we did and pretend he fixed it.

It wasn't really his fault they picked him for this when he was not qualified and was a nice guy. Even if we ratted him and claim a refund, we would have you pay for another person to come as we were not allowed to fix this ourselves.

Why are you not allowed to do it yourselves? This just sounds dumb.
- It's more profitable for the hostage taker that way.
  https://en.wikipedia.org/wiki/Right_to_repair

I don’t see an issue. You can spend 2 hours working on this. And by working I mean completely screwing around. Or you can be actually working.

My company hired an outside IT guy to help install the new server and server rack a few months ago and after he finished all the phones were down. everyone was panicking and trying to figure out what was going on and they were about to call the guy that set up the server. I went to check it out and when I got in there the first thing I noticed was the power cable was just chillin' on the floor.

i hope you were smart enough to touch nothing

In such a scenario put on your headphones, start an interesting podcast, open... https://hackertyper.net/ ... on your laptop, every couple of minutes type a couple of lines, appear super focused and busy. Once you are bored and no one is looking, plug it back in.

The server at hackertyper.net is taking too long to respond.
- On my end it works fine, maybe double check if your router is plugged in properly.

i did this to myself yesterday, but on the ac side.

the universal power adapter for my homelab server didn't come with a european plug so i'm using a converter until i can source something reasonable. yesterday i was adding stuff to the cabinet and bumped the power strip.

turns out, american plugs are not only real sensitive to bumps, they also give off a lot of funny lights when they're used with 230V.

how do you guys live with these fischer-price plugs?

Not to defend US power plugs (the UK plug is clearly superior) but this sounds like a problem with your adapter. US plugs rely on the socket having enough friction to hold the plug. It's obviously not the best design decision, but I've only had issues with cheap adapters and >50 year old sockets (which are hard to find because they tend to get replaced during remodeling).
The sparks are also less of an issue with 110v.
- The friction also helps clean off the contacts for better connection.
- the UK plug is clearly superior
  schuko4lyfe
  also, yes it's obviously an issue with the adapter in that it's one of those wall-warts you can change the plug on, except they only shipped me a us plug >:(
Mine are in there pretty firmly. I assume you mean an ungrounded one, because the triple prong is sturdy as heck.
Either way, both kinds can be plenty sturdy, definitely resists bumps. I'd expect a quality issue with the adapter.
- being used to all plug bodies, including two-prong, being recessed at least 18mm, means the us one feels flimsy no matter how firmly it's in the adapter...
  oh also this was a wall-wart style power adapter that should probably not have been a wall-wart. a bit too large for that.

But do you really want them touching it?

That’s what you get for using garbage equipment, no locking power connector. Yuck meraki 🤮

Down vote away but I don't like locking connectors. I'd rather it disconnect than damage anything.

That's on you if you didn't remotely have them unplug and reset the power cable on both ends, confirm it, and have them watch for lights.

"I totally unplugged it and plugged it back in on both ends, pinkie promise."
Narrator: They did not do that because it would require getting out of their chair.
- Or they unplugged their monitor, or a fan, or a vacuum cleaner... who can tell?
The user lied and cranked one out instead of fiddling with the power cable.
"Uh, yeah, I did that and still nothing"
- That's why I said confirm it. "There may be bent metal. What does the inside of the power supply barrel adapter and the prongs plugged into the wall look like?" Or have them take a picture. There's always a BS reason you can come up with. You're helping them after all!
"Unplug the power cable and blow on the ends."
- Institutions unclear. Now engaged to IT guy.
"I don't think we have a modem."

Ma’am the network is haunted. Do you have any peanut butter? This will lure the network ghosts out of the Ethernet.

i mean... the internet WAS down for them